This free introductory call is an opportunity to have an informal conversation, ask questions, and understand how support might look.

It is not an assessment, and there is no expectation to commit to anything.

The introductory call is:

·       A relaxed, confidential conversation

·       Led by you and your questions

·       A chance to understand whether this support feels appropriate

·       Suitable for players, parents, or agents

Calls can take place via phone, video or in person, depending on what is most convenient.

No preparation is required. The call is led by your questions and what you would like to discuss. There is no expectation to share personal details or sensitive information unless you choose to.

If the support feels appropriate, next steps will be discussed together. This may involve one off support or ongoing sessions, depending on what is most helpful. There is no fixed structure or programme.

• Players at any stage of their career

• Parents or family members

• Agents enquiring on behalf of a player

• Clubs or academies seeking additional support
  

If you are booking on behalf of someone else, you are welcome to share as much or as little context as feels appropriate.

All conversations are confidential. Information is not shared with clubs, agents, or family members without consent, unless there is a safeguarding concern that requires action.

No. Player care is not therapy, counselling, or medical treatment. It is non clinical, supportive work focused on wellbeing, personal development, and navigating the demands and transitions of professional sport.

Yes. Where support involves a minor, appropriate parental or guardian consent is required and safeguarding procedures apply at all times.

Yes. Agents and clubs may make enquiries or referrals, and support can sit alongside existing professional networks. Confidentiality and boundaries are always respected.

No. This service is not suitable for emergency or crisis situations. If there is immediate risk of harm, emergency services or an appropriate crisis support provider should be contacted.

That is very common. The introductory call exists to provide clarity and allow you to decide whether this feels like the right fit. There is no pressure to proceed.